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In-Person Technology Devices

Technology will continue to play an important role in your child’s school day as they return to school in-person. In many cases, in-person students will use their technology device in class to interact with the remote students logged into the same class from home.

Getting a Device

  1. Current CPS-Issued Device: If your student has already received a CPS-issued technology device for remote learning, they should bring it to school each day they are learning in-person.
  2. New CPS-Issued Device:If a student has not previously received a CPS-issued device, they will be issued one by the school.
  3. Personal Device: Personal technology devices cannot be used for in-person learning and should not be brought to school.

Using a Device

For students who have received a CPS-issued device, please refer to the following guidance if you have questions on how to use it:

*CPS does not issue MacBooks or smart phones as student technology devices. Please consult the manufacturer or service provider for details on how to use these devices.

Connecting to the Internet

While attending class in-person, students will log into the school’s wi-fi network. Students can do this by selecting the “CPS Network” from their available wi-fi networks, entering their CPS account username and password. 

Google Education Suite

Once connected to the internet, students will log into Google Education suite, just as they did during remote learning. Chrome and Safari web browsers are recommended for accessing CPS web resources.

Shared or Sharing Devices

Students should refrain from sharing their assigned technology device to mitigate the spread of COVID-19. In instances where a student must use a shared technology device during in-person learning, it should be properly sanitized between uses.

Transporting a Device 

Students should follow these protocols when transporting their technology devices to and from school:

  1. If possible, students should use a case or protective sleeve for their device.
  2. Students should avoid throwing their backpack or leaving it in places where it can be accidentally kicked.
  3. Students should not use their devices on public transportation.
  4. Students should keep all food and drinks away from their device.
  5. Students should not leave the device in a car.
  6. Students should not carry their devices while the screen is open.
  7. Students should charge their device at home overnight and unplug it when it is not charging.

Tech Support 

If you need assistance troubleshooting an issue with your technology device, please consult the following resources:

  • In-Person Days: If you are learning in-person and are experiencing issues with a CPS-issued technology device, please contact your school’s tech coordinator or let your teacher know so proper help can be identified.
  • Remote Learning Days: If you are learning remotely and experiencing issues with a CPS-issued device, you can receive support through the Family Tech Support portal or by calling the Help Desk at 773-417-1060. 

Troubleshooting Guidance

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