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Transportation Services

Your student's school is your main source for information about eligibility for transportation services provided by CPS.

If you have questions about your student's eligibility for transportation, please contact his or her school. If your student is eligible, the school can provide you with the appropriate transportation application form. The form must be completed and signed by the parent or guardian, and signed by the principal. The school will send in the form for processing by CPS.

If you are the parent of a child with disabilities for whom transportation is provided as part of an Individualized Education Program (IEP) or 504 Plan and your child is experiencing transportation related problems, call 773-553-2860 for immediate assistance.

National Transportation Shortage

CPS Transportation Services has been significantly impacted by the national bus driver shortage. As a result, we are prioritizing those students most in need of transportation services, maximizing those routes in service, and distributing financial assistance in order to ease the burden on those who traditionally rely on CPS for transportation.

Financial Incentive Program

Current students eligible for transportation services from CPS are eligible for up to $500 per month to enable families to self-transport their student(s) to school for the remainder of the 2023-2024 school year. As long as the student maintains enrollment at a CPS school and remains eligible for transportation services for the 2023-2024 school year, this student is eligible to participate in the financial incentive program.

Additional Resources

Transportation Shortage Updates

We will continue to update families with new information about our response to the national transportation shortage as it becomes available.

SY2023-2024 Transportation Services Forms

Bus Aide Hotline


Student Transportation


 773-553-2861 (Fax)

773-553-2850 (Bus Aide Hotline)

42 W. Madison St.
Chicago, IL 60602