All students are issued a CPS account upon enrollment; however, students who have never logged in to their account will need to claim their account before they can access their email and other CPS applications. Students can set up this account on their own or ask their parent or guardian for help.
Log-Into Your Account
To log into your CPS account, visit cps.edu/portal.
Reset Your Password
If you do not remember your CPS account info, follow the steps in our password reset guide.
If you are still having challenges after that, contact your school.
Claim Your Account
If your child does not have a CPS.edu account, follow these instructions for how to set up an account for the first time, also known as “claiming an account.”
CPS Tech Support
If you have technical support needs relating to a CPS issued technology device or your CPS account, please contact CPS’ Information Technology Team.
Non-CPS Tech Support
If you have technical support needs relating to a Non-CPS issued technology device or your internet service, please contact the device manufacturer or internet service provider.
Parent Tech Support Help Center
Website
https://chicagopsprod.service-now.com/csp
Phone
773-417-1060
Monday - Friday
7:30 a.m. - 4:30 p.m.