Support
In this Section
Explore the following support channels to find the help you need.
Family Support Numbers
If you have questions about back to school and reopening topics, please reach out to one of our support teams. Help is available in English and Spanish.
GENERAL SUPPORT
Healthy CPS Hotline
Monday - Friday
8:00 am – 5:00 pm
773-553-KIDS (5437)
TECHNICAL SUPPORT
CPS Parent Tech Support Hotline
Monday - Friday
7:30 am - 4:30 pm
773-417-1060
Support Resources
We're here to support families during remote learning.
Explore the pathways below to find the help you need.
Technology Devices
Find out how to access and use different internet-connected devices during remote learning.
Internet Access
Check your eligibility for no-cost, high-speed internet for up to four years through our Chicago Connected initiative and find low-cost options for internet service providers.
CPS Accounts
Learn how to log into your current CPS.edu account or how to request a new one.
Family Training Sessions
This school year, families will use a variety of different Google tools while learning at school and remotely. Join us for one of our live, virtual training sessions so you can be prepared for class. Sessions are available in English and Spanish.
Google Education Suite
Explore guided videos on how to help your child access and use the Google Education Suite.
Get Help Obtaining
Food Assistance and
Health Care Benefits
Get assistance signing up and using SNAP and Medicaid benefits