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Explore the following support channels to find the help you need.

Family Support Numbers

If you have questions about back to school and reopening topics, please reach out to one of our support teams. Help is available in English and Spanish.


CPS Parent Tech Support Hotline

Monday - Friday
7:30 am - 6:30 pm

Saturday (Effective 7/10/2021)
9:00 am - 12:00 Noon


Support Resources

We're here to support families during remote learning.
Explore the pathways below to find the help you need.

Technology Devices

Find out how to access and use different internet-connected devices during remote learning.

Learn More

Internet Access

Check your eligibility for no-cost, high-speed internet for up to four years through our Chicago Connected initiative and find low-cost options for internet service providers.

Learn More

CPS Accounts

Learn how to log into your current account or how to request a new one.

Learn More

Family Training Sessions

This school year, families will use a variety of different Google tools while learning at school and remotely. Join us for one of our live, virtual training sessions so you can be prepared for class. Sessions are available in English and Spanish.

Get Help Obtaining
Food Assistance and
Health Care Benefits

Get assistance signing up and using SNAP and Medicaid benefits


P-EBT Benefits

Pandemic EBT (P-EBT) provides food benefits to children who receive free or reduced-price school lunches. 



P-EBT Toolkit