Parent Portal (Aspen)

Please contact your school to provide your up-to-date email address and request a Parent Portal account in Aspen. Once parent contact information has been verified by the student’s school, parents will receive a signup email from Aspen. If you don’t receive the signup email, we recommend to check your Spam folder. If you are unable to locate the email, please contact your school for assistance.

While your school may have your email address on file, it may not have been added to Aspen.

Here is a short video that walks you through the setup process.

Please contact your school if you are experiencing this issue. There are a few reasons why this might be happening, which we have listed below for your reference. Your school will be able to determine which of these reasons is causing the issue and resolve it for you.

1. We do not have you listed as a contact in Aspen for your children.
2. The former system contained multiple accounts for you, possibly with conflicting information (e.g., different names, home addresses, email addresses, phone numbers). In Aspen, your contact information should be verified and merged into a single account in order for all of your children to appear in your Parent Portal account. This allows for more efficient security and management. Your school can help ensure that the correct contact record is attached to your children.