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Back to School


In this Section

Explore the following support channels to find the help you need.

Support Resources

We're here to support students and families as we all transition back to school. Explore the pathways below to find the help you need.

Internet Access

Check your eligibility for no-cost, high-speed internet for up to four years through our Chicago Connected initiative and find low-cost options for internet service providers.

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CPS Accounts

Learn how to log into your current account or how to request a new one.

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Family Support Numbers

If you have questions about back to school topics, please reach out to one of our support teams. Help is available in English and Spanish.

TECHNICAL SUPPORT CPS Parent Tech Support Hotline

Monday - Friday
7:30 am - 6:30 pm

Saturday (Effective 7/10/2021)
9:00 am - 12:00 Noon


Request Support

Google Training Videos

Explore guided videos on how to help your child access and use the Google Education Suite.

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mother smiling to a child in front of a laptop

Food Assistance and Health Care Benefits

Get assistance signing up and using SNAP and Medicaid benefits