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CPS Account

The final step in getting your technology prepared for school is to log-into or set-up (claim) your CPS account. Accessing their CPS account gives students access to all of the Google Tools needed for classroom activities.

All students are issued a CPS account upon enrollment; however, students who have never logged in to their account will need to claim their account before they can access their email and other CPS applications. Students can set up this account on their own or ask their teacher or parent/guardian for help.

Log-Into Your Account

To log into your CPS account, visit

Reset Your Password 

If you do not remember your CPS account information, follow the steps in our password reset guide or go to and click Forgot Password.

All you need are:

  • The answers to your three challenge questions.

Don't know your challenge questions? 

  • Call your school.

Claim Your Account 

If your child does not have a account, follow these instructions for how to set up an account for the first time, also known as “claiming an account.”

First time logging in?

Go to and click on New User. Set up your account.

All you need are:

  • Your legal first name.
  • Your Student ID Number for your claim code.
  • Your birthday (YYYYMMDD).

Don't know your Student ID Number?

  • Check your last progress report or report card.
  • Check your Student ID Card.

Need help? 

For CPS student account support before the first day of school, please contact your school.

After the first day of school, ask your teacher for help with logging in to your CPS account.

CPS Tech Support

If you have technical support needs relating to a CPS issued technology device or your CPS account, please contact CPS’ Information Technology Team.

Non-CPS Tech Support

If you have technical support needs relating to a Non-CPS issued technology device or your internet service, please contact the device manufacturer or internet service provider.

Parent Tech Support Help Center



Monday - Friday
7:30 a.m. - 4:30 p.m.