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Office of Diverse Learner Supports and Services (ODLSS)

The Office of Diverse Learner Supports and Services works to support networks, schools, and families with all issues related to special education including instruction, interventions, and legal and compliance supports.

Office of Diverse Learner Support and Services


773-553-1801 (Fax)

42 W. Madison St.
Chicago, IL 60602

We provide the tools, guidance, supports, and services necessary to ensure that every diverse learner receives meaningful, rigorous, and relevant access to grade-level core instruction within their neighborhood school, school of choice, or the school closest to their residence.

Responsible for:

  • Providing both direct and consultative services to students with disabilities, including students with physical, visual or hearing impairments, as well as those who must receive services in a hospital setting due to a medical or psychiatric condition
  • Providing guidance for special education and limited general health requirements, as well as medical compliance and direct and indirect mandated IEP/504 Plan services
  • Supporting CPS educators so they can provide high-quality instruction that meets the needs of every student’s IEP 
  • Ensuring the district’s compliance with federal and state laws governing the identification, evaluation, placement, and provision of a free and appropriate public education, including procedural safeguards, for students with disabilities
  • Providing financial and operational support to schools, networks, and central office departments, including the allocation of special education teachers, paraprofessionals, and centrally managed related service providers to schools so that every child is provided with the services outlined in his or her IEP
  • Designing, coordinating, and implementing all ODLSS professional development and follow-ups, which include progress monitoring and evaluation of professional development effectiveness for central office, networks, and schools
  • Overseeing nursing services in schools that are necessary to ensure all students receive a free appropriate public education (FAPE) via their IEP or 504 Plan.