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CPS Policies and Procedures

The Office of Diverse Learner Supports and Services has issued updated CPS procedures and guidelines for students referred for or currently receiving special education and/or related services.

Public Comment Period Open for SY24-25 Procedural Manual

The Office of Diverse Learner Supports and Services (ODLSS) is posting its Draft Procedural Manual for public comment. The public comment period will last 45 days and will close on July 5th, 2024.

ODLSS is committed to providing our students with disabilities with the supports needed to help them achieve success in the classroom and in life. The IDEA Procedural Manual is a detailed resource providing district staff and stakeholders with guidance on how to support our students with disabilities. It was last published in September 2023. ODLSS appreciates the advocacy of our stakeholders and is grateful for feedback on this Draft Procedural Manual.

Guidance for public comment:

  • All comments will be reviewed prior to being finalized and posted publicly on the CPS ODLSS website. Please allow three to five business days for submitted comments to be reviewed and posted.

  • Do not include student personally identifiable information. If such student information is included in the comment, the comment will be reviewed and maintained but will not be posted for public viewing.

  • Do not include any of your personally identifiable information in the text of your comment if you do not want it publicly available (e.g., name, address, and phone number).

  • CPS reserves the right to review and redact comments it deems offensive or inappropriate. Comments will be redacted if they include defamatory statements; vulgar or threatening language; or confidential information about students, employees, or others.

Draft Document Public Comment Period Status Comments Summary
Draft 2024-25 IDEA Procedural Manual May 21, 2024 - July 05, 2024 Open for Comments View Comments Summary of Changes

Transportation Support

If you are the parent of a child with disabilities for whom transportation is provided pursuant to an Individualized Education Program (IEP) or 504 Plan and your child is experiencing transportation related problems, call 773-553-2860 for immediate assistance.

SY 2019-2020 Budget Process

Learn about the ODLSS budget for SY 2019-20 and the process for how resources are allocated.

CPS Policies and Procedures [ English ]


Office of Diverse Learner Supports and Services


773-553-1801 (Fax)

42 W. Madison St.
Chicago, IL 60602

Have Questions?

Complete and submit this form to provide feedback or request assistance and support for your child on special education topics such as remote learning.

Join the Diverse Learner mailing list to stay informed.

For questions around special education services, please contact the ODLSS District Representative or Special Education Administrator assigned to your school, Parent Involvement Specialists are also available.

For concerns specific to your child's school nursing services, please review this document. You may also contact us directly using the information below.

Contact Information

School Assignment Services

Student Transportation

Nursing Information
(773) 553-Kids (5437)

SSCA Helpline