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ISBE Student Specific Corrective Action

As part of our continued commitment to supporting our diverse learners as outlined in the District Action Plan with ISBE, we are publishing Parent Updates, which detail actions and changes to current procedures, staff and parent training, resources, and contact information. We will continue to provide ongoing updates to support our parents as they become available. Our priority is to improve outreach and opportunities to the community in an effort to ensure quality and equitable services to all students.

Parent Updates

  • Student Specific Corrective Action Guidelines for public comment - August 2020 [ ENGLISH ] - Public comment period from 8/6 to 9/20/20 - Open to comment - View comments 
  • Notice of SSCA Universal Enrichment Remedy - February 2020 [ English  |  Spanish ]
  • Advocacy Resources for Parents - Chicago Area - November 2018 [ English ]

Archived Documents

  • ISBE Letter to Parents - November 2018 [ English  |  Spanish ]
  • ODLSS Budget Webinar Presentation [ English ]

Parent Notices

Student Specific Corrective Action

This notice is to inform our community of the Student Specific Corrective Action process taking place at annual IEP meetings during the 2019-20 school year.

Office of Diverse Learner Supports and Services logo

Important Notice on Special Education Services

Dear CPS Families,

As part of our commitment to support students with disabilities, the district notified families in September 2019 about the district’s Student Specific Corrective Action (SSCA) process to support students who may be eligible for a remedy as a result of a potential delay or denial of special education services during the 2016-17 and/or 2017-18 school years. After gathering additional feedback from parents, advocates, and the Illinois State Board of Education, CPS made additional improvements to our SSCA process to better serve students.

To ensure families who may be eligible for a remedy to receive additional supports as quickly as possible, the district will offer automatic remedies to students who may have been impacted by changes to the district’s electronic Individualized Education Program (IEP) system in prior years. These services will be called a Universal Enrichment Remedy (UER). Beginning today and through the next week, we will be notifying eligible families directly to offer a UER to ensure they have access to these supplemental supports as quickly as possible.

The district has also identified a smaller group of students who will automatically have an SSCA meeting scheduled – as outlined in the September 2019 notice – but are not being offered an automatic UER. If your child qualifies for an automatic SSCA meeting, you will receive a notification letter starting in late March 2020.

If you do not get a second letter, you can still request a meeting. Please Request a meeting if you believe your child was impacted by special education policies and procedures during the 2016-17 and/or 2017-18 school years, but you did not receive a notice regarding a UER or an

SSCA meeting. If you would like to request a meeting or have additional questions about the SSCA process, please email

If you have questions or would like to learn more about your options, you can talk to a lawyer who represents parents for free. Call Equip for Equality at 312-895-7231. Interpreters are available.


Lawyers that are free or low-cost, and give advice on special education law are listed at

Any State Complaint, request for State-sponsored mediation, or request for an impartial due process hearing must be filed within the statute of limitations period (set time period). ​A new law has extended the time to file an ISBE State Complaint on Student Specific Corrective Action to September 30, 2021.



Chief of Diverse Learners
Stephanie Jones, PhD
Chief of Diverse Learners Supports and Services
Chicago Public Schools

For questions about Student Specific Corrective Action, contact: SSCA Helpline 773-553-1843, or email

Office of Diverse Learner Supports and Services


773-553-1801 (Fax)

42 W. Madison St.
Chicago, IL 60602

Have Questions?

Complete and submit this form to request assistance and support for your child regarding special education.

Join the Diverse Learner mailing list to stay informed.

For questions around special education services, please contact the ODLSS District Representative or Special Education Administrator assigned to your school, Parent Involvement Specialists are also available.

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