Attend a Free Workshop
Register for online trainings led by experts from organizations in your community.
Learn Skills On Your Own
Learn at your own pace with self-guided trainings focused on building basic skills.
Other Digital Resources for Parents
Looking for tools to support your own personal, family and parenting goals? We’ve got you covered with these additional online resources.
Learn With Our Partners
Chicago Connected families are invited to get support with their learning experiences through our partner organizations.
Looking to learn basic computer skills at no cost? Get started by viewing our step-by-step guide on how to access online trainings, with the support of a Northstar partner in your community
Northstar helps you build skills in three main areas:
- Computer Skills: Internet basics, using email, Windows and Mac OS
- Software Skills: Microsoft Word, Excel, PowerPoint; and Google Docs
- Daily Life: Social media, job searching, supporting K-12 distance learning, online safety
Find a Northstar location:
Test Your Skills
Not sure where to start? Click on an assessment below to test your digital skills, see what you already know, and determine what you want to learn.
Check Your Eligibility for Chicago Connected
Chicago Connected provides no-cost, high-speed internet service to eligible CPS students and their families. This first-of-its-kind program seeks to eliminate a barrier to digital learning that disproportionately hurts the city’s low‐income families and students of color.
CPS Parent Tech Support Hotline
Monday - Friday
7:30 a.m. - 6:30 p.m.
Saturday (Effective 7/10/2021)
9:00 a.m. - 12:00 p.m.
Get technical support for issues related to your CPS-issued device, assistance with other technology-related issues, and answers to general questions related to the Chicago Connected program.
YMCA of Chicago IT Help Desk
Monday - Friday
8:30 a.m. - 4:30 p.m.
Get help with device or connectivity issues, including answers to computer-related questions, assistance completing online tasks, and guidance on navigating Zoom, Google Classroom, and other online tools.